With winter on the way, Atlantic City Electric has taken steps to prepare the local energy grid to meet increased customer demand and help ensure affordable and reliable energy service all winter long. They want to help their customers use less energy and keep their bills low this winter season. They have a wide range of payment options they can offer customers based on their individual account and household income. Many of these arrangements can be made quickly and easily by calling 800-642-3780 or by visiting their website at atlanticcictyelectric.com/EnergyAssistance.

Steps that can be taken to prepare for a winter storm

• Assemble an emergency storm kit.
• Prepare a plan for what to do during a power outage or winter storm.
• Please confirm we have your current phone number in the “My Alerts and Notifications” section of our website: atlanticcityelectric.com/MyAccount.
• Visit atlanticcityelectric.com/Mobileapp to download our mobile app, which has many resources to keep you informed during a storm.
• More tips, resources and safety information are available at atlanticcityelectric.com/StormPrep.

If a severe storm hits, Atlantic City Electric monitors local weather reports regularly and follows the advice of local emergency management officials. To learn more about the restoration process, visit atlanticcityelectric.com/Restoration. Customers are asked to immediately report a downed wire or service issue by calling 1-800-833-7476, visiting atlanticcityelectric.com or through our mobile app. Atlantic City Electric customers can also text “Out” to “20661”. Customers must first text “ADD OUTAGE” to “20661” to sign up for this service.

By taking a few simple steps, together we can be ready and stay safe, warm and dry this winter.